Peso2U Privacy Policy

Peso2U ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at peso2u.app. We are committed to protecting the privacy and personal data of every player, visitor, and user ("you") who interacts with our platform and Services.

This Privacy Policy describes how Peso2U collects, uses, stores, shares, and protects personal information in connection with your use of the Peso2U website, mobile application, games, and all related services (collectively, the "Services"). It also explains the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy should be read together with the Peso2U Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

Peso2U collects personal data that is necessary to provide, operate, and improve our Services, to comply with legal and regulatory obligations, and to protect the integrity of the platform. The categories of personal data we may collect include:

Peso2U collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and interact with the Peso2U platform, including through cookies, web beacons, and server logs;
• Payment processors: Transaction-related data received from payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank when you conduct financial transactions on the platform;
• Identity verification providers: Data received from third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with applicable regulations;
• Fraud prevention services: Risk signals and device fingerprint data received from fraud detection partners to protect the integrity of the platform.

Peso2U will always endeavor to collect only the minimum amount of personal data necessary for the stated purpose. You are not obligated to provide personal data beyond what is required for account registration and verification; however, failure to provide required information may prevent you from accessing certain features of the platform.

Peso2U uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your Peso2U player account, including processing deposits and withdrawals in Philippine Peso (₱);
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity in compliance with applicable regulations;
• Service delivery: To provide access to games, live casino tables, promotions, and all other features of the Peso2U platform;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal or prohibited activities;
• Legal and regulatory compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements and gaming regulations;
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests;
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Peso2U platform;
• Marketing communications: To send you promotional offers, bonuses, and platform updates where you have provided your consent to receive such communications. You may withdraw this consent at any time.

Peso2U processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our obligations under the Peso2U Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, gaming regulations, and tax reporting requirements;
• Legitimate interests: Processing necessary for Peso2U's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms;
• Consent: Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Peso2U may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors engaged to facilitate deposits and withdrawals on the platform;
• Identity verification providers: Third-party KYC service providers engaged to verify player identity and age in compliance with regulatory requirements;
• Fraud prevention and security partners: Service providers engaged to detect and prevent fraudulent activity, unauthorized access, and other security threats;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive;
• Professional advisers: Legal counsel, auditors, and other professional advisers where necessary for the conduct of Peso2U's business operations.

Peso2U does not transfer personal data outside the Philippines except where necessary to engage service providers operating internationally, and only where adequate data protection safeguards are in place in accordance with the requirements of the National Privacy Commission.

Peso2U uses cookies and similar tracking technologies to operate and improve the platform, to remember your preferences, and to analyze how players interact with our Services. A cookie is a small text file placed on your device when you visit the Peso2U website.

The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Peso2U platform. Peso2U does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

Peso2U retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• Identity verification documents: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure;
• Support communications: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes;
• Marketing preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with Peso2U's data disposal procedures.

Peso2U implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols;
• Encryption of sensitive data at rest, including financial and identity information;
• Strict access controls limiting data access to authorized personnel on a need-to-know basis;
• Regular security assessments, vulnerability testing, and penetration testing of platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for the detection, containment, and notification of data security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Peso2U will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Peso2U:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data Peso2U holds about you and information about how it is being processed;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by Peso2U;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the Peso2U Data Privacy Officer using the contact details provided in Section 14 of this Policy. Peso2U will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with applicable law.

Peso2U implements age verification procedures at the point of registration and during the withdrawal process to prevent access by minors. If Peso2U becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the Peso2U platform or provided personal data to us, please contact us immediately using the details in Section 14 so that we can take appropriate action.

The Peso2U platform may contain references to third-party payment providers and service partners. Peso2U does not control the privacy practices of third-party websites or services and is not responsible for their content or privacy policies.

When you interact with a third-party payment provider such as GCash, PayMaya, BPI, BDO, or Metrobank to complete a transaction, you will be subject to that provider's own privacy policy and terms of service. Peso2U encourages you to review the privacy policies of any third-party services you use in connection with your Peso2U account.

Peso2U reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are significant, Peso2U will endeavor to notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the Peso2U platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how Peso2U protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by Peso2U, please contact our Data Privacy Officer:

Data Privacy Officer — Peso2U
Email (plain text — not a link):
[email protected]

General Support:
[email protected]

Website:
peso2u.app

Peso2U will acknowledge all data privacy inquiries within five (5) business days and will endeavor to resolve all requests within thirty (30) days of receipt.

This Privacy Policy was last updated on January 1, 2026. All previous versions are superseded by this document.